Terms of service

Last updated: 17 October 2026

Welcome to Bender Sender! By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General Information

This website is operated under the Bender Sender brand by Bender Sender Pty Ltd (Australia) and Bendr Sendr LLC (United States), as applicable to your purchase.

Throughout this website, the terms "we", "us", and "our" refer to the Bender Sender business responsible for your order.

We reserve the right to update these terms at any time by publishing changes on our website.

2. Products and Purchases

Our products are designed for entertainment purposes. We make every effort to accurately display product descriptions, images, pricing, and availability.

We reserve the right to correct errors, limit quantities, or cancel orders where reasonably necessary, subject to applicable consumer laws. If an order is cancelled after payment, we will provide an appropriate refund.

3. Pricing and Payments

All prices are displayed in the currency shown at checkout.

Payments are securely processed through the payment methods available on our Shopify store.

Applicable taxes and shipping charges will be displayed during checkout.

4. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times are estimates unless expressly guaranteed. Shipping delays may occur due to carriers, weather, customs, or other circumstances beyond our control.

If we cannot dispatch an order within the required timeframe, we will notify you and provide the cancellation or refund options required by applicable law.

Please refer to our Shipping Policy for further information.

5. Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Refund Policy and applicable consumer protection laws.

If you receive an incorrect, damaged, defective, or missing product, please contact us with your order details so we can assist.

Nothing in these terms excludes or limits any consumer rights that cannot lawfully be excluded, including rights under the Australian Consumer Law.

6. Responsible Use

Bender Sender games are intended for the age groups specified on their packaging.

Some games may contain mature themes and references to alcohol. Alcohol consumption is optional, and our games should always be played responsibly.

We do not encourage excessive drinking, underage drinking, dangerous activities, or unlawful behaviour.

Players are responsible for their own decisions and should never feel pressured to complete a challenge or consume alcohol.

7. Intellectual Property

All original content on this website, including our branding, product designs, artwork, images, text, and game content, is owned by or licensed to Bender Sender.

You may not reproduce, distribute, modify, or commercially exploit our intellectual property without prior written permission, except where permitted by law.

8. Website Use

You agree not to use our website for fraudulent, unlawful, or harmful activities.

We reserve the right to restrict access or refuse transactions where reasonably necessary to protect our business, customers, or website security, subject to applicable laws.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for losses arising from misuse of our products, unlawful activities, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability or consumer remedies where doing so would be unlawful.

10. Third-Party Services

Our website operates using Shopify and may include third-party payment providers, delivery services, and external links.

These providers may have their own terms and privacy policies. We are not responsible for the content of independently operated third-party websites.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

12. Governing Law

These terms are subject to applicable laws in the jurisdiction relevant to your purchase, including mandatory consumer protection laws.

Nothing in these terms removes any legal rights available to customers in Australia, the United States, or other jurisdictions where we sell.