Shipping policy

At Bender Sender, we know you're keen to get the party started! That's why we aim to get your order packed and on its way as quickly as possible.

Order Processing

All orders are dispatched within 24 hours of purchase, excluding weekends and public holidays.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information where available.

Shipping Locations

We ship across Australia and the United States, with orders fulfilled from our respective local warehouses.

Shipping Options & Delivery Times

We offer the following shipping options:

Free Standard Shipping

  • Expected delivery within 5 business days.

  • Available on eligible orders at checkout.

Express Shipping

  • Expected delivery within 3 business days, with most orders arriving within 2 business days.

  • Express shipping rates are displayed at checkout.

Delivery times are estimates and may vary depending on your location, courier availability, and unforeseen delays.

Tracking Your Order

Once your order has been shipped, you'll receive a confirmation email containing your tracking details, where available.

You can use these details to follow your delivery.

Incorrect Shipping Details

Please ensure your shipping information is correct before completing your purchase.

If you've entered an incorrect address, contact us as soon as possible. We'll do our best to update your details before dispatch, although changes cannot be guaranteed once your order has shipped.

Lost or Damaged Orders

If your order arrives damaged or hasn't arrived within the expected delivery timeframe, please contact our support team.

We'll investigate the issue and arrange an appropriate resolution in accordance with applicable consumer laws.